RETURNS AND REFUNDS POLICY
If you have questions about the returns and refunds we offer, this is our RETURNS AND REFUNDS policy.
TERMS OF SERVICE
If you want to check our terms of service, these are our TERMS OF SERVICE .
HOW LONG IS THE SHIPPING GOING TO TAKE?
At BroGadget Store we do our best to ship your products in the shortest time.
This is an approximate of how the process works:
- You buy a product/s from us at BroGadget Store.
- From 12 to 48 hours we order your product from BroGadget´s warehouse. (This gives you time to change, add or cancel your order/variants, etc)
- Due to the big amount of orders our warehouses receive, your order takes 2 -7 days to be processed. (Depends on shipping method you choose).
- Depending on the shipping method you choose the product/s can take from 10 to 60 days to arrive. (It´s completely normal that the shipping times vary, so dont worry, we´ve got you completely covered. If you want to get sure about how we´ve got you covered, please visit our refund and returns policy)
- NOT all our products have tracking. If the shipping method you choose has tracking, we´ll send you the tracking number to the same e-mail you provide in the checkout process.
- We are absolutely and 100% committed to bring you the best service. Please every time you have a doubt about your product contact us to email@example.com.
- Finally! Your product arrives, you enjoy, give us feedback and we´ll be glad to have another happy customer.
We have two shipping methods.
- Standard SAFE Shipping: $2.99 ( 20-60 days )
- Premium SAFE Shipping: $24.99 (7-30 days)
As we mentioned earlier, not all products have tracking. Altough we are constantly tracking them for you.
It´s completely normal that a product/ arrives in a different date than estimated, many factors are outside BroGadget´s control. (for example: weather conditions, etc.) All of this is explained in the shipping section in our refund and returns policy.